Privacy

What data do we collect?

Our Company (Carron Valley Formal Dress – CVFD) collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Payment information, when using out online ordering service

How do we collect your data?

You directly provide CVFD with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Sign up to our fan club (newsletter)

How will we use your data?

CVFD collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

When CVFD processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

CVFD securely stores your data via our Hosting Provider (1 and 1 IONOS) and all data is stored in their worldwide data centres and according to their security protocols.

CVFD will keep your personal data for up to one year. Once this time period has expired, we will delete your data by means of automatic updates.

Marketing

CVFD would like to send you information about products and services of ours that we think you might like, as well as those of our preferred partner companies.

You have the right at any time to stop CVFD from contacting you for marketing purposes or giving your data to our partner companies.

If you no longer wish to be contacted for marketing purposes, please click here to inform us.

What are your data protection rights?

CVFD would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request CVFD for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that CVFD correct any information you believe is inaccurate. You also have the right to request CVFD to complete the information you believe is incomplete.

The right to erasure – You have the right to request that CVFD erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that CVFD restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to CVFD’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that CVFD transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: cvfd@hotmail.co.uk

Call us at: 01324 826287

Or write to us: 26 Stirling Street, Denny, Scotland, FK6 6DJ

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.

How do we use cookies?

CVFD uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Processing your online orders from our shop

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – CVFD uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – CVFD uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. CVFD sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

The CVFD website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Privacy policies of other websites

The CVFD website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

CVFD keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22 July 2020.

How to contact us

If you have any questions about CVFD’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: cvfd@hotmail.co.uk

Call us: 01324 826287

Or write to us at: 26 Stirling Street, Denny, Scotland. FK6 6DJ

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that CVFD has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Call: 0303 123 1113

Website: https://ico.org.uk/global/contact-us/